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Lakefront Billing Service, Inc. recently invested in practice management and electronic medical records systems from Prime Clinical Systems, Inc. in an effort to help its physician practice customers become more fiscally sound.

"For any business, profitability is a two-sided coin -- maximizing revenues and minimizing expenses, " said Mike Wanger, President of the Milwaukee-based billing company that serves more than 60 medical groups in three states. "Physician billing services have traditionally focused on the former, through coding audits, charge capture and collection efforts. We have finally found an integrated product that can help our clients dramatically trim their overhead costs as well."

Prime's OnSTAFF practice management software, which offers functions such as eligibility verification, comprehensive insurance plan monitoring and automated collections is expected to enable Lakefront to offer more efficient billing and administrative services to its customers while enhancing their own operations. In addition, through WebSTAFF, Prime's Internet-based portal, customers will have the ability to post charges and access online scheduling from any browser.

Although many practice management systems offer similar functions, Prime's high level of automation makes it stand out from others on the market, Wanger said.

OnSTAFF can process claims to more than 1,300 insurance companies, most free of charge. OnSTAFF automatically queries payers and receives answers regarding eligibility before clinicians actually see the patients, whereas many other systems check eligibility retrospectively. OnSTAFF automatically displays comprehensive collection data on a single screen, while other systems often just produce lists of patients who have outstanding bills. OnSTAFF also automatically produces insurance tracers, appeal and denial follow-up correspondence.

Lakefront also plans to help its medical groups decrease expenses by providing access to Patient Chart Manager, Prime's electronic medical records and document routing software. Practices will may either install PCM software on site, or store and fully access their charts and office documents on Lakefront's servers. In either case, clients will have access to their billing, scheduling, and e-charting via a fully-secure Internet connection.

# posted by Medical Information : 5:16 AM