medical billing transcription supplier information

To keep pace with the increasing volumes and demands for medical transcription technology and services, Spheris used the 2005 American Health Information Management Association (AHIMA) convention to announce its strong growth plans for the future.

While many transcription companies and facilities are struggling to meet aggressive turnaround times and find qualified medical transcriptionists, Spheris has embarked on a strategic plan to further develop its solution offerings and network of resources.

"The 2006 Spheris strategic plan is grounded in our promise to provide superior service to meet our customers' needs," said Spheris Vice President of Marketing Harry Shaw. "Simply put, that means having a breadth of sophisticated, around-the-clock resources ready to be deployed all hours of the day, all days of the year."

According to Shaw, Spheris has designed a multi-faceted "follow the sun" approach that places emphasis on recruiting and retaining the most qualified MTs here in the states as well as expanding its global presence.

"Spheris customers operate in a 24-hour-a-day environment," said Shaw. "As electronic documentation becomes more and more critical to patient care, Spheris' strategy is to have our workforce available 24/7 in order to appropriately service our customers through turnaround times and quality standards."

The differentiating factor between the Spheris global model and the outsourcing model is that Spheris directly employs all of the MTs working in their two Indian facilities, located in Bangalore and Coimbatore. "It's important to us that all of the Spheris MTs -- both domestically and globally -- work under the highest quality standards, including strict privacy and security safeguards," said Shaw.

Spheris is already on the path to hiring more than 1,500 U.S.-based medical transcriptionists through innovative recruiting and retention efforts, partnerships with community colleges and other teaching institutions to bring new MTs into the profession, enhanced in-house training programs, the development of career path programs and offering industry-leading continuing education programs for all of its MTs.