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From groundbreaking research to the discovery of new treatments, the medical industry is always looking for ways to improve patient care. Surprisingly, however, one area of healthcare has undergone very little improvement over the years: medical billing.

While it's a crucial part of the healthcare process -- allowing patients to receive their insurance benefits and doctors to get paid -- it remains a time-consuming and often-flawed ordeal. Because doctors are too busy with patients to pour over minute details and because claim regulations change constantly, almost 20% of paper claims have to be re-submitted due to errors.