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Marratech(R), a leading global developer of Web collaboration solutions, has announced that the Nova Medical Group (NMG) has selected its Marratech Manager Web collaboration application to help its doctors improve communications and connections with its patients even while working from home and to save valuable time for staff to develop their skills.

"We have multiple locations to tend and Marratech Manager allows me to connect with people at any of them without the delay associated with driving time," said Grace L Keenan, M.D., medical director and owner of Nova Medical Group. "It has also allowed me to be at home more, which is important for maintaining a good work/family balance. The system is definitely becoming a part of how we work here at NMG on a daily basis."

The Group, which has offices in Ashburn, VA; Leesburg, VA; and Warrenton, VA, employs 175 people. In addition to allowing for remote communications, Marratech's solution has streamlined employee training. The medical practice records its meetings to allow anyone who has missed a session to review a video of what transpired in the meeting. The system also allows the medical group to provide training and instruction on compliance, coding, documentation and more to employees.

The medical practice began using Marratech Manager when it was invited to be part of a pilot program sponsored by the Telework Consortium. The consortium wanted to explore the potential uses of the virtual office, with virtual meeting rooms, and Web-based collaboration tools in medical applications.

"Marratech Manager can streamline the way things are done in a medical office and allow doctors to focus more on their patients as well as provide the flexibility to do a certain amount of consultation from home in order to maintain that healthy balance," said Lars Persson, CEO of Marratech. "We are encouraged by the ways that the Nova Medical Group is using Marratech Manager, as well as by the innovative uses that the group envisions."

In its initial rollout of Marratech Manager, the Nova Medical Group has trained team leaders and managers on the system. Marratech Manager provides all of the necessary tools to create a Web-based conference, including high-quality voice communications, live video, messaging, application sharing and an interactive whiteboard. The state-of-the-art video conferencing capabilities that Marratech Manager offers requires only the use of simple client software, as well as a Web cam and headset, on the users Windows, Macintosh or Linux system. Meeting attendees can see and speak to each other, and share documents and applications interactively in order to exchange ideas and work together. The software provides a secure connection over the Internet via any broadband connection.

However, as Nova employees get more familiar with using the system, the medical group anticipates many other potential applications. For example, as the practice grows and with office space at a premium, Keenan anticipates that some staff responsible for billing and bookkeeping might be able to work at home. "We have used up a lot of our space in this facility, so working at home would be the next best option for our operation," said Keenan.

The doctor also envisions an executive wellness program which would bring busy executives into the office for a comprehensive medical exam over two days, but would give them the option of having the results reviewed over the Web collaboration system. "There's definitely a role for this type of solution in clinical care, but we haven't implemented it just yet," said Keenan, adding that elderly and infirm individuals might benefit from a consultation over the system to gauge whether an office visit is truly necessary and should be scheduled.