Tuesday, March 06, 2007
Embrace technology - prudently
Can you imagine medicine today without technology? We're committed to computers, dedicated to databases, bonded to billing systems. Without the time-saving, labor-reducing benefits of technology, we'd nearly be at a loss as to how to care for patients and keep track of their visits.
But how much of a good thing is too much? Are we letting electronic bells and whistles overwhelm our organizations so that we actually sacrifice efficiency to mechanization? Take a moment to consider technology's place in your practice. Are you running it - or is it running you?
More technology not necessarily better
How many disparate systems does your organization currently support? Electronic medical records (EMR)? Billing? Accounting? Scheduling? Credentialing? Transcription? Do they integrate with one another or function as islands that require many staff to operate them? Could they integrate with one another and share data? If not, perhaps your practice would be better off with a new suite of office management products that work together. Many unrelated systems may hamper the efficiency of your practice operations, rather than streamline them.
Something else to consider: How many manual processes did technology replace? Or did it actually add labor because a product was not really a good fit for your particular organization, causing you to work around it? If your scheduling software doesn't communicate with your EMR, your employees may need to check patient records against patient requests for appointments to prevent duplication of services. If your billing data aren't available for use with your accounting software, you're creating extra work.
Subscribe to Posts [Atom]